DICT provides free high-speed internet connectivity to SSS eWheels in Lucena

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DICT provides free high-speed internet connectivity to SSS eWheels in Lucena

Left photo shows Social Security System (SSS) Lucena Branch Head Frederik D. Isip (5th from left) and SSS Lucena Accounts Management Section Head Erwin M. Mauban (3rd from left) listening on the demonstration on how to operate the Mobile Starlink equipment to be used in the SSS eWheels while in the right photo, Department of Information and Communications Technology (DICT) Quezon Provincial Officer Edd Fernan D. Gonzales (right) explains to the members of  SSS Lucenas Accounts Management Section how to set up and troubleshoot the high-speed internet equipment for the mobile e-centers.

LUCENA CITY, Quezon  The Social Security System (SSS) Lucena Branch said that the Department of Information and Communications Technology (DICT) provincial office has equipped the SSS eWheels with free high-speed internet, which will be used during visits to far-flung areas to bring SSS services to grassroots communities.

SSS Lucena Branch Head Frederick D. Isip said that DICT has provided SSS with a free Mobile Starlink device, which it can utilize for one year starting March 28, 2025.

Isip explained that the partnership will enhance the SSS e-Wheels program  ensuring seamless online services in areas with limited or no internet connection.

This satellite internet technology directly addresses challenges in remote locations, significantly improving system uptime and reducing client waiting time. This is a game-changer for SSS Lucena as it allows us to bring our digital services closer to members, Isip said.

Covering 29 municipalities and two cities in Quezon Province, including geographically isolated and disadvantaged areas (GIDAs), Isip added that SSS Lucena will now be better equipped to provide uninterrupted digital services to its members.

SSS Lucena can now offer faster access to My SSS portal and SSS Mobile App, Real-Time Processing of Contributions (RTPC), membership application, online registration, verification, and benefit consultations in last mile communities.

This initiative reflects our commitment to innovation and excellent public service, ensuring that no member is left behind due to connectivity challenges. We can efficiently bring essential transactions  making our services more accessible and reliable. In fact, we are going to conduct e-Wheels in majority of towns and municipalities under the jurisdiction of SSS Lucena, Isip said.

This partnership is a great example of how interagency collaboration can really make a difference. By working with DICT and tapping into their Starlink technology, were not just improving connectivity  were making sure our members, wherever they are, get the service they deserve. We thank the agency for their continued support, and we look forward to exploring more ways we can work together to bring social security services closer to every Filipino, Isip concluded. ###


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